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roos-fs tasks #532
open(BUG) PDF export of completed services fails with 504 Gateway Timeout
Start date:
10/13/2025
Due date:
% Done:
0%
Estimated time:
Description
A user reported an issue where generating a PDF export of completed services results in a 504 Gateway Timeout error. The issue occurs when attempting to export a large dataset for an extended time range.


Steps to Reproduce:
- Navigate to Services.
- Click on Export Services.
- Select a time range (e.g., 1st September – 13th October).
- Click PDF export.
- Observe the result — the system returns a 504 Gateway Timeout error.
Observed behavior:
- The export request times out when generating a large PDF file.
- Other export formats (e.g., Excel) work correctly, even for large queries.
- The issue appears to be related to query size or PDF generation time.
Expected behavior:
- Large data exports (including PDF format) should complete successfully without timeout errors.
- The system should be able to handle large queries efficiently — possibly by optimizing the generation process, implementing asynchronous exports, or introducing background job processing.
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