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roos-fs tasks #156
openImpliment the cancellation catalog reasoning
Status:
Closed
Priority:
Normal
Assignee:
Farzam Azhar
Start date:
06/30/2025
Due date:
% Done:
0%
Estimated time:
12:00 h
Description
General
USe case - the cancallation of the service/task is done most of the time by the same reasons, hence there is a need for a implimentation for the reasoning of the the rejection.
Expected result
- Description is always available for all the reasons
- Description input s mandatory in case the reason is "Other"
- a picture could always be attached to the reasoning
- the reasoning as well as the description and picture are to be seen in the task/service as well as represented in the final report pdf generated
Here are the reasons for cancellation grouped by the main cause:
-
Customer
-- Vechicle not available
-- Key not available
-- Vechicle defleeted
-- Shorterm cancellation
-- Vechicle user rejects service
-- Vechicle damage (due to the car condition niot possible to service)
-- Vechicle is blocked (No access)
-- Others (+description obligatory field) -
Internal reasons
-- no capacity (illness an co of the tech. )
-- wrong date for the service/task
-- wrong task for the service
-- no material
-- other (+description obligatory field)
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