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roos-fs tasks #156

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Impliment the cancellation catalog reasoning

Added by Vadim Pariev 10 months ago. Updated 5 days ago.

Status:
Closed
Priority:
Normal
Assignee:
Farzam Azhar
Start date:
06/30/2025
Due date:
% Done:

0%

Estimated time:
12:00 h

Description

General
USe case - the cancallation of the service/task is done most of the time by the same reasons, hence there is a need for a implimentation for the reasoning of the the rejection.

Expected result

  • Description is always available for all the reasons
  • Description input s mandatory in case the reason is "Other"
  • a picture could always be attached to the reasoning
  • the reasoning as well as the description and picture are to be seen in the task/service as well as represented in the final report pdf generated

Here are the reasons for cancellation grouped by the main cause:

  • Customer
    -- Vechicle not available
    -- Key not available
    -- Vechicle defleeted
    -- Shorterm cancellation
    -- Vechicle user rejects service
    -- Vechicle damage (due to the car condition niot possible to service)
    -- Vechicle is blocked (No access)
    -- Others (+description obligatory field)

  • Internal reasons
    -- no capacity (illness an co of the tech. )
    -- wrong date for the service/task
    -- wrong task for the service
    -- no material
    -- other (+description obligatory field)

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